Terms of Service
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Terms of Service
Effective Date: August 14, 2024
These Terms of Service (the “Terms”) form an agreement between you (the website visitor and customer) and F19 LLC (trading as “TINNIGONE™”). The Terms are applicable to your access and use of our website and your purchase of our nutraceutical supplements (collectively, our “Services”).
Please read the Terms in their entirety before using our Services. By using our Services, you demonstrate your agreement and acceptance of the Terms. If you disagree with any of the Terms, you may not use our Services.
1. ABOUT US
The Services are provided by F19 LLC (TINNIGONE™) from the State of Florida, the United States. We sell nutraceutical supplements through our store and ship to addresses in the United States. Below is our contact information if you have any issues with us:
F19 LLC
Please note that our website is hosted on Shopify Inc.’s platform. They provide us with an online e-commerce platform that allows us to display and sell our products to you.
2. PRIVACY POLICY
Our Privacy Policy describes the personally identifiable information (PII) we collect when you interact with our Services. This includes the sources of PII, how we use PII, who may access PII, our security practices, your rights, and similar privacy disclosures. Please review our Privacy Policy to understand and agree to our privacy practices. By using our Services, you hereby consent to how we handle your PII.
3. ELIGIBLE USERS
You may only use our website and purchase from us if you:
- Are at least 18 years of age (or are supervised by at least a parent or legal guardian);
- Have the legal right and capacity to enter into a binding contract, such as the Terms;
- Are not prohibited from accessing or using our Services under any applicable law.
By accessing and using our Services, you represent and warrant that you meet the eligibility criteria under the Terms. We reserve the right to refuse you our Services if you violate this section.
4. INTELLECTUAL PROPERTY RIGHTS
All the content included on our website, including the texts, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of TINNIGONE™ or its content suppliers or affiliates and is protected by United States and international copyright laws.
Our trademarks and trade dress, including the name “TINNIGONE™” may not be used in connection with any product or service that is not our own, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks not owned by TINNIGONE™ that appears on our website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
5. WEBSITE ACCESS AND LICENSE
By complying with the Terms, TINNIGONE™ hereby grants you a limited, non-transferable, non-exclusive, revocable license to access and use our website and its content for your personal, non-commercial use.
This license granted under the Terms does not include the resale of or commercial use of our website or its content; any use of our product listing, pricing, and description; any use of data mining, bots, or similar data gathering and extraction tools; or any copying of our supplements.
You may not (i) utilize framing techniques to enclose any of our trademarks or other proprietary information without our express written approval; (ii) use any meta tags or other “hidden text” using our name or trademarks without express written approval from us; or (iii) misuse our website or any of the contents available on it.
6. ERRORS AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors or omissions, and to change or update information or cancel orders if any information in the Service at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Services, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on our website, should be taken to indicate that all information in the Service has been modified or updated.
7. TERMS OF SALE
For any purchases you make through our website, this section applies. By initiating an order, you agree to this section.
- Order Acceptance: Your offer to purchase our product is offer from you, which we have the right to refuse for any reason at all, including availability, suspect of abuse or misuse, and pricing. If we cancel your order, our remedy will be to refund the order amount.
- Order Confirmation: When you place an order, you will receive a confirmation email containing information about your order. The order confirmation email does not represent our acceptance of your order. Your order will be deemed accepted when you receive a second email regarding the dispatch.
- Sales and Quantity Limitation: We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer.
- Product Description: We strive to provide accurate descriptions of our product, including the content. Please endeavor to read the content to be sure it matches your prescription.
- Pricing: Our products are listed in U.S. Dollars. Prices are subject to change at any time but will not affect an already shipped order. The prices do not include any shipping, taxes, or handling charges. The breakdown of what you are required to pay will be displayed on the checkout page.
- Payment: We accept different payment methods, as provided on the checkout page. By providing your payment method information, you authorize our third-party payment processors to charge the applicable amount from your payment method. Please review the terms and conditions of our payment processor on the payment page.
- Shipping Policy: We currently ship within the United States using the UPS to your shipping address. Please ensure your shipping address is accurate, as we are not liable for losses incurred as a result of an inaccurate shipping address. The shipping fees and estimated delivery times will be calculated at checkout. Please see our Shipping Policy for more about shipping and delivery.
- Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. You can use the tracking information to monitor the delivery status of your order through the carrier’s website as provided in the email.
- Risk of Loss: You hereby acknowledge that upon successful delivery, the title and risk of loss immediately pass to you.
- Returns and Refunds: You have until 30 days after confirmation of delivery to initiate a return. The product must be unopened and unused and the packaging must be intact. If you are returning based on a damaged-in-transit product, we will handle the return shipping fees. If you are returning based on something that is not our fault, you will bear the shipping expenses. Please review our Refund Policy for more about returns, refunds, and exchange.
- Limitation of Liability: To the maximum extent permitted by law, TINNIGONE™ shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the purchase or use of our products.
8. PROHIBITED ACTIVITIES
By accessing and using our website, you agree not to:
- Use it in any way that violates any applicable federal, state, local, or international law or regulation.
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment, or which, as determined by us, may harm us or users of our website or expose them to liability.
- Use it in any manner that could disable, overburden, damage, or impair it or interfere with any other party's use thereof, including their ability to engage in real-time activities through it.
- Use any robot, spider, or other automatic devices, processes, or means to access it for any purpose, including monitoring or copying any of the material and contents.
- Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any of its parts, the server on which it is stored, or any server, computer, or database connected to it.
- Attack it via a denial-of-service attack or a distributed denial-of-service attack.
- Otherwise attempt to interfere with its proper working.
9. USER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, feedback, proposals, plans, or other content, whether online, by email, or otherwise (collectively, “User Submissions”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any User Submissions that you forward to us. We are and shall be under no obligation to (i) maintain any User Submissions in confidence; (ii) pay compensation for any User Submissions; or (iii) respond to any User Submissions.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or the Terms.
You agree that your User Submissions will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your User Submissions will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of our Services. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any User Submissions. You are solely responsible for any User Submissions you make and their accuracy. We take no responsibility and assume no liability for any User Submissions posted by you or any third party.
10. ACCOUNT
You may be able to create an account on our website to manage your orders and information. By creating an account, you warrant that the information you provide is accurate and complete and that you will maintain the accuracy and completeness.
You are responsible for maintaining the confidentiality of your account login credentials, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We take reasonable steps to protect your account information, but we cannot guarantee absolute security.
You agree to only use your account for personal purposes in accordance with the Terms and any applicable laws and regulations. You may not use your account for any illegal or unauthorized purpose.
You may terminate your account at any time by emailing us at info@tinnigone.com. TINNIGONE™ reserves the right to suspend or terminate your account, with or without notice, for any reason, including but not limited to, violation of the Terms, fraudulent activity, or any other behavior we deem harmful to our website or other users.
11. TERMINATION AND SURVIVAL OF TERMS
The Terms may be terminated when you cease to interact with our Services, including closing your account (if applicable), concluding our orders, and staying away from our website.
The termination of the Terms does not apply to certain provisions. These may include, without limitation, our intellectual property rights, disclaimers, dispute resolution, indemnification, limitations of liability, and miscellaneous terms.
12. DISCLAIMERS
The statements made on this website have not been evaluated by the Food and Drug Administration (FDA). The products sold on this website are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any new dietary supplement, especially if you are pregnant, nursing, have a medical condition, or are taking any medications.
The information provided on this website is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. Individual results may vary. Testimonials and reviews (if available) reflect individual experiences and are not guaranteed results.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, OUR ENTIRE SERVICES, INCLUDING OUR WEBSITE AND CONTENTS AND THE PRODUCTS, ARE MADE AVAILABLE “AS IS” AND “AS AVAILABLE” UNLESS OTHERWISE SPECIFIED IN WRITING. TINNIGONE™ MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND (WHETHER EXPRESS OR IMPLIED) AS TO THE OPERATION OF OUR SERVICES UNLESS OTHERWISE SPECIFIED IN WRITING. YOU HEREBY UNDERSTAND AND AGREE THAT YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TINNIGONE™ DISCLAIMS ALL WARRANTIES – WHETHER EXPRESS OR IMPLIED – INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR SERVICES, INCLUDING OUR SERVERS AND ELECTRONIC MESSAGES, ARE FREE FROM VIRUSES, TROJAN HORSES, AND OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT YOUR USE OF OUR SERVICES WILL BE TO YOUR EXPECTATIONS.
13. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TINNIGONE™ WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES THAT YOU MAY SUFFER, INCLUDING INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF LOSS OF PROFIT, REVENUE, DATA, INTEGRITY, AND OTHER INTANGIBLE DAMAGES BECAUSE OF YOUR USE OF OUR SERVICES.
WE ARE NOT LIABLE FOR ANY DAMAGES THAT MAY OCCUR FROM THE USE OR MISUSE OF OUR PRODUCTS. IF, FOR ANY REASON, WE ARE FOUND LIABLE BY ANY APPLICABLE LAW FOR YOUR USE OF OUR SERVICES, OUR TOTAL LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT OR A SUM OF $100, WHICHEVER IS GREATER.
14. INDEMNITY
You hereby agree to indemnify, defend, and hold TINNIGONE™ (and any affiliated entity or individual) harmless from and against any claims, liabilities, damages, issues, disputes, actions, proceedings, losses, costs, and expenses (including reasonable legal fees) made by any third party due to your use of our Services or breach of the Terms or any applicable laws.
You hereby agree that we have the right to settle any cases relating to indemnification without consent from you. And you agree to fully cooperate as required by us in our defense. This does not apply to any acts of fraud, deception, or false representation by us.
15. DISPUTE RESOLUTION
This section applies to disputes that may occur between you and TINNIGONE™ in relation to the Services. You agree that if you have any disputes with us with respect to our Services, you shall first contact us at info@tinnigone.com to try and settle it informally for at least 30 days. If we are unable to resolve any disputes informally within 30 days, it will be settled by binding arbitration (rather than in court) except that you may assert individual claims in small claims court if they qualify.
You have the right to opt out of this arbitration section within 30 days of your accepting the Terms by sending your name, the email address/phone number associated with your orders, and your request to opt out of arbitration.
- no arbitration shall be joined with another;
- no dispute shall be arbitrated on a class-action basis or utilize class-action procedures; and
- no dispute shall be brought in a purported representative capacity on behalf of another person or the public.
- any dispute seeking to enforce or protect (or concerning the validity of) any party’s intellectual property rights;
- any dispute relating to or arising from allegations of theft, piracy, invasion of privacy, or unauthorized use; and
- any claim from injunctive relief.
16. THIRD-PARTY LINKS
Our website may contain links and content that lead to third-party services and their platforms. Third-party services are not governed by the Terms or our policies. Their practices are governed by the terms and policies on their platforms – please read them. By connecting to a third-party service through our website, you release us from any liabilities you may incur therefrom.
17. CHANGES TO TERMS
We reserve the right to update, modify, or replace the Terms at any time due to changes to applicable laws or our Services. Such changes – when made – will become effective immediately after we post them to this page. We may notify you of such changes via a banner on our website or your provided email address. Nevertheless, you are responsible for checking this page periodically for changes. Where such changes interfere with your rights, we will issue a 30-day prior notice to you – unless applicable laws prevent it. Your continued use of our Services following the posting of any changes constitutes your acceptance of those changes.
18. ENTIRE AGREEMENT
The Terms and any policies posted by us on this website or in respect to our Services constitute the entire agreement and understanding between you and us and govern your use of our Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.
19. NO WAIVER
The failure of us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.
20. SEVERABILITY
If any provision of the Terms is found to be unenforceable or invalid, it shall be removed or edited to be valid and enforceable, and it shall not invalidate the remaining provisions of the Terms. The unenforceable or invalid provision will be replaced with a valid and enforceable provision that most closely aligns with the intent of the original provision.
21. ASSIGNMENT
You may not assign or transfer your rights or obligations under the Terms to any third party without our prior written consent. You agree that the rights you have over your account terminate upon your death. We may freely assign or transfer our rights and obligations under the Terms without restriction.
22. FORCE MAJEURE
We shall not be liable for any failure or delay in performance under the Terms resulting from events beyond our reasonable control, including but not limited to, natural disasters, acts of government, internet breakdowns, power outages, or other disruptions.
23. ELECTRONIC COMMUNICATIONS
By using our Services, you consent to receive electronic communications from TINNIGONE™, including via your email address and our website. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
24. NO PARTNERSHIP
Your use of our Services does not create any partnership, agency, joint venture, or any other fiduciary relationship between you and us. You may not represent us in any manner except where agreed to by us in writing.
25. CONTACT INFORMATION
Questions about the Terms should be sent to us at info@tinnigone.com.